Introduction to AI Airport Services Limited (AIASL)
AI Airport Services Limited, formerly known as Air India Air Transport Services Limited (AIATSL), is a key player in India’s civil aviation sector. Operating under the Ministry of Civil Aviation, AIASL provides essential ground services, ranging from passenger handling, baggage and cargo management, to cabin cleaning at airports across the country. With its presence at over 82 airports in India, AIASL supports airlines such as Air India, Air India Express, Alliance Air, and several international carriers. In 2024, the organization is inviting eligible Indian citizens to apply for various roles at Mumbai, Allahabad, and Gorakhpur airports, offering a fantastic opportunity to work in the aviation industry.
AIASL Recruitment 2024: Overview
AIASL has opened recruitment for multiple positions, including Senior Customer Service Executive, Customer Service Executive, Junior Customer Service Executive, Duty Manager, Junior Officer-Customer Service, Junior Officer – Technical, and Handyman. These jobs are available on a fixed-term contract basis (three years), primarily at Mumbai International Airport, as well as at the airports in Allahabad and Gorakhpur.
The recruitment process is based on walk-in interviews scheduled between July 9, 2024, and July 14, 2024. Candidates interested in these positions should check the detailed job description, eligibility criteria, selection process, and application procedure outlined in this comprehensive guide.
Key Highlights of AIASL Recruitment 2024
- Organization: AI Airport Services Limited (AIASL)
- Job Locations: Mumbai, Allahabad, and Gorakhpur Airports
- Interview Dates: July 9, 2024 – July 14, 2024 (Post-specific dates available in the detailed notification)
- Contract Period: 3 years (fixed-term)
Vacancies and Job Descriptions
1. Senior Customer Service Executive
- Total Vacancies: 343
- Location: Mumbai International Airport
- Educational Qualification: Graduate degree (10+2+3 pattern) from a recognized university. Applicants must have at least five years of experience in fares, reservations, ticketing, computerized passenger check-in, or cargo handling.
- Skills: Proficient in PC usage and fluent in English and Hindi, both written and spoken.
- Age Limit:
- General: Up to 33 years
- OBC: Up to 36 years
- SC/ST: Up to 38 years
- Salary: ₹28,605 per month
- Job Responsibilities: Include handling passenger check-in, reservations, ticketing, boarding assistance, and other terminal operations. The job requires shift work, including night shifts.
2. Customer Service Executive
- Total Vacancies: 706
- Location: Mumbai International Airport
- Educational Qualification: Graduate degree (10+2+3 pattern) from a recognized university. Preference will be given to candidates with relevant experience or certifications like IATA-UFTAA, IATA-FIATA, IATA-DGR, or IATA-CARGO.
- Skills: Proficient in PC usage and fluent in English and Hindi, both written and spoken.
- Age Limit:
- General: Up to 28 years
- OBC: Up to 31 years
- SC/ST: Up to 33 years
- Salary: ₹27,450 per month
- Job Responsibilities: Similar to the Senior Customer Service Executive role, including passenger check-in, reservations, ticketing, and terminal operations. Shift work, including night shifts, is mandatory.
3. Junior Customer Service Executive
- Location: Allahabad and Gorakhpur Airports
- Contract Period: Fixed-term (3 years)
- Educational Qualification: Graduate degree (10+2+3 pattern) from a recognized university.
- Skills: Computer proficiency and good communication skills in English and Hindi.
- Age Limit:
- General: Up to 28 years
- OBC: Up to 31 years
- SC/ST: Up to 33 years
- Salary: ₹25,300 per month
- Job Responsibilities: Handling customer service tasks like reservations, ticketing, and passenger support at the airport.
4. Duty Manager
- Location: Allahabad and Gorakhpur Airports
- Contract Period: Fixed-term (3 years)
- Educational Qualification: Graduate degree in any discipline with at least 10 years of experience in the aviation industry, preferably in ground handling.
- Skills: Excellent leadership skills, problem-solving abilities, and the ability to work in shifts.
- Salary: Competitive, as per AIASL guidelines.
5. Junior Officer – Customer Service
- Location: Allahabad and Gorakhpur Airports
- Contract Period: Fixed-term (3 years)
- Educational Qualification: Graduate degree in any discipline.
- Skills: Good interpersonal skills, familiarity with customer service processes, and knowledge of computer operations.
- Salary: ₹32,200 per month
6. Junior Officer – Technical
- Location: Allahabad and Gorakhpur Airports
- Contract Period: Fixed-term (3 years)
- Educational Qualification: Diploma or degree in engineering (Mechanical / Automobile / Electrical).
- Skills: Technical knowledge in handling ground support equipment and maintaining airport facilities.
- Salary: ₹30,300 per month
7. Handyman
- Location: Allahabad and Gorakhpur Airports
- Contract Period: Fixed-term (3 years)
- Educational Qualification: Minimum qualification of SSC / 10th Standard.
- Skills: Experience in loading and unloading baggage or cargo.
- Salary: ₹21,300 per month
Eligibility Criteria
To be eligible for any of the positions mentioned above, candidates must fulfill the following criteria:
- Citizenship: Indian citizen
- Educational Qualifications: As specified for each job role.
- Experience: Relevant experience in airport operations, ground handling, or customer service is required for most positions.
- Age Limits: Age limits vary for different roles and categories. Refer to specific job details for exact limits.
AIASL Recruitment 2024: Interview Process
Interview Schedule
Walk-in interviews for various positions will be held as per the following schedule:
- Date: July 9, 2024 – July 14, 2024
- Time: Interviews will commence at 9:00 AM on the specified dates.
- Venue: AIASL Headquarters or respective airport locations, including Mumbai, Allahabad, and Gorakhpur.
Candidates must appear at the interview venue on the scheduled date with the required documents.
Required Documents for the Interview
Candidates must bring the following documents (originals and self-attested copies):
- Recent passport-sized photograph (taken within the last 3 months)
- 10th Std / Matriculation Mark-sheet and Certificate
- 12th Std / Pre-Degree Mark-sheet and Certificate
- Graduation Mark-sheets (all years)
- Graduation Degree Certificate
- Diploma/Certificate courses (if any)
- Experience Certificates (for relevant positions)
- Caste Certificate (if applicable)
- Income and Asset Certificate (for EWS candidates)
- Aadhar Card
- PAN Card
- Demand Draft (for application fee)
Application Fee
- General/OBC Candidates: ₹500 (Non-refundable)
- SC/ST/Ex-servicemen: No fee required
The application fee should be paid via Demand Draft made payable to “AI Airport Services Limited” in Mumbai. Ensure to write your full name and mobile number on the back of the Demand Draft.
Selection Process
- Document Verification: AIASL will first verify all documents submitted by candidates during the walk-in interview.
- Interview Performance: Candidates will be interviewed by a panel, and their performance will be evaluated.
- Final Selection: Candidates will be selected based on their interview performance and merit. Shortlisted candidates will be informed about the next steps in the recruitment process.
Additional Information for Applicants
- Ensure that all eligibility criteria are met as of July 1, 2024.
- Applications with incorrect or incomplete information will be rejected.
- AIASL reserves the right to modify the selection process if needed.
- No travel allowance (TA) or daily allowance (DA) will be provided to candidates, except for SC/ST candidates residing more than 80 km from the interview venue, who will be eligible for second-class to & fro rail/bus fare reimbursement.
Conclusion
AI Airport Services Limited offers an excellent opportunity for candidates seeking a career in the aviation industry. With vacancies across multiple roles, candidates can apply for positions that match their qualifications and experience. The AIASL recruitment process emphasizes merit and skill, making it an ideal platform for aspiring professionals. If you’re eligible and interested, don’t miss the walk-in interview dates and ensure you have all the necessary documents ready. For more details, you can visit the official AIASL website: www.aiasl.in.
